Terms and Conditions
Orders
All orders are accepted only subject to our General Terms and Conditions of Delivery and Payment. Our offers are subject to change without notice. We assume no liability for the availability of the goods we offer for sale at the stated prices.
Delivery
Delivery deadlines are only binding if confirmed by us in writing. Delivery will be made by us personally or by a shipping company.
Right of withdrawal
You may revoke your contractual declaration within 30 days of receiving the item without stating reasons in text form (e.g., letter, email) or, if the item is handed over to you before the expiry of the deadline, by returning the item. The period begins upon receipt of this instruction in text form. To comply with the cancellation period, it is sufficient to send the cancellation or the item in a timely manner. Costs for travel, fitting, and testing are non-refundable. The cancellation must be sent to:
In the event of an effective cancellation, both parties must return the services received and surrender any benefits derived (e.g., interest). If you are unable to return or surrender the service received and any benefits (e.g., benefits of use) to us, or only partially, or only in a deteriorated condition, you must compensate us for the value. You must only compensate us for the deterioration of the item if the deterioration is due to handling of the item that goes beyond testing its properties and functionality. "Testing the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store.
The items are to be returned at your own risk. You will be responsible for the regular return shipping costs. Obligations to refund payments must be fulfilled within 30 days. This period begins for you upon dispatch of your cancellation notice or the item; for us, it begins upon receipt.
Prices
All prices include VAT. Used saddles are subject to differential taxation according to Section 25a of the German VAT Act .
payment
All payments are due in cash, via PayPal, or by debit card. Payment on account is possible in exceptional cases and upon request.
Warranty
The statutory warranty regulations apply. For used purchases, the warranty is reduced to 1 year. Please note, however: Leather is a natural product. We therefore cannot accept any liability for defects or imperfections in the leather itself or for normal wear and tear. In the event of complaints, the customer must appoint an expert to confirm the abnormal wear and tear of the leather. Visible defects must be reported in writing immediately after delivery, and no later than 7 days; hidden defects must be reported in writing immediately after discovery. Transport damage is not covered by the warranty; the transport company is generally liable in these cases. In the event of a justified and timely complaint, the customer will receive, at our discretion, repair, replacement, or a credit note. Further compensation for defective delivery is only possible in cases of gross negligence or intent; it is excluded in cases of slight negligence.
Retention of title
All goods remain our property until the purchase price, including interest and other expenses, has been paid or as long as we still have claims against the buyer.
Miscellaneous
We would like to point out that we store and process personal data of our customers arising in the course of normal business transactions in accordance with the Data Protection Act.
We reserve the right to make changes, misprints, and errors of any kind. This contract is subject to German law. The invalidity of individual provisions of these General Terms and Conditions shall not affect the validity of the remaining provisions.